Privacy Policy

1. Information We Collect

When you interact with Boxfy — through our website, a contact or audit form, WhatsApp, email, or a phone call — we may collect:

• Contact details — your name, email address, phone or WhatsApp number, and company name.
• Project information — the services you’re interested in, your website URL, and details you share about your business goals.
• Usage data — pages visited, time on page, referring source, and general location (city/country), collected through standard analytics.
• Technical data — browser type, device, and IP address, used to keep the site secure and working correctly.

We only collect what we need to respond to you and deliver our services. We do not ask for sensitive personal data.

2. How We Use Your Information

We use the information you provide to:

• Respond to enquiries, deliver your free AI SEO audit, and schedule consultations.
• Provide, manage, and improve the SEO, AEO, GEO, and digital marketing services you engage us for.
• Send you relevant updates about your project — and, only if you opt in, occasional marketing about our services.
• Understand how our website is used so we can improve content and performance.
• Meet our legal, accounting, and security obligations.

3. Cookies & Analytics

Our website uses cookies and similar technologies to remember your preferences and measure traffic. Analytics tools such as Google Analytics help us understand which pages are useful and how visitors find us.

You can disable cookies in your browser settings at any time. Some parts of the site may work differently if you do.

4. How We Share Information

We do not sell your personal information. We share it only with:

• Trusted service providers — analytics, hosting, email, and CRM tools that help us operate, bound by confidentiality.
• Legal authorities — where required by law, court order, or to protect our rights and safety.

Any third parties we work with are expected to handle your data securely and only for the purpose we share it.

5. Data Security

We apply reasonable technical and organizational measures to protect your information against loss, misuse, and unauthorized access. No method of transmission over the internet is completely secure, but we work to safeguard the data you entrust to us and to limit access to those who need it.

6. Data Retention

We keep your information only for as long as needed to deliver our services, maintain our business records, and meet legal obligations. When it’s no longer required, we delete or anonymize it.

7. Your Rights

Depending on your location, you may have the right to:

• Access the personal data we hold about you.
• Request correction of inaccurate information.
• Request deletion of your data.
• Withdraw consent for marketing communications at any time.

To exercise any of these, contact us using the details below and we’ll respond within a reasonable timeframe.

8. Third-Party Links

Our website and content may link to external sites — including search engines, social platforms, and partner tools. We’re not responsible for the privacy practices of those sites, and we encourage you to review their policies.

9. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or the law. The “last updated” date at the top shows when it was last revised. Continued use of our site after changes means you accept the updated policy.